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The Propreneur Podcast with Dino Watt


May 21, 2020

Dr. Matt Joosse is the owner of Joose Family Orthodontics. He studied at the University of Pennsylvania, DMD.  He also earned a MSEd in Higher Education while he was in dental school. He got his advanced Education in General Dentistry at David Grant Medical Center, Travis Air Force Base, CA. 

Dr. Joosse served 5 years as a general dentist in the United States Air Force, mostly at Davis-Monthan AFB in Tucson, AZ.  There, he was awarded Company Grade Officer of the Year for the Medical Group and Company Grade Officer of the Quarter for the entire base.

He had his residency at the University of the Pacific, Arthur A Dugoni School of Dentistry and earned a MS in Dentistry for his research during residency.

 

SHOW NOTES:

More than customer service, you have to give your patients the customer experience in order to keep them and get more patients. Here are some things you can do to give your patients the customer experience they deserve:

  1. Try to get to know your patients and build your relationship.
  2. Make sure you give your patients your time.
  3. Have good communication and maintain transparency.
  4. Think of the value that your patients want, not what you want.

For more info, you can email him at matt@joossefamilyorthodontics.com or call him at 757-876-9593

 

DINO’S BIO:

Dino Watt is a dynamic, highly sought after keynote speaker, private practice business advisor, best selling author, and certified body language and communication expert.

As a business relationship expert, Dino understands that people are the heart of any business. His interactive training style will bring your audience to roaring laughter and move them to tears. Whether he is training on C.O.R.E Culture, Sales and Sales Support, or Making love and business work, your audience will rave about Dino and the energy he brings to every event.

Dino has spoken for MKS, American Association of Orthodontists, PCSO, Pitts Progressive Study Group, The Shulman Study Club, Keller Williams, Sotheby’s, DentalTown, Ortho2, OrthoVoice, and many others.

Out of all the accolades Dino has received, the one he is proudest of is title of PHD, Passionate Husband and Dad. Dino has been married to his wife Shannon for 24 years and together they have raised 3 amazing adults.